Privacy Policy

Effective Date: 09.23.2025

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how N2CORE, LLC and its affiliates (collectively “N2CORE”) collect and process your personal information. By using N2CORE’s Services, you are consenting to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We receive and store any information you provide in relation to N2CORE’s services. This may include:

  • Name, address, email, phone number

  • Payment information

  • Fitness plans and goals

You can choose not to provide certain information, but this may limit your ability to take advantage of all of N2CORE’s services.

1.2 Automatic Information

We automatically collect and store certain types of information about your use of N2CORE services, including your interactions through N2CORE’s website and the GloFox application. Examples include:

  • Device and browser identifiers

  • Usage data and preferences

  • Cookies and similar technologies

Our fitness studio may also use security cameras, sensors, and other technology to gather information about your activity in the studio.

2. How We Use Your Information

We use your personal information to operate, provide, and improve our products and services. These purposes include:

  • Purchase and delivery of products and services
    To schedule classes, process orders, deliver products, process payments, and communicate with you about classes, orders, and promotional offers.

  • Recommendations and personalization
    To recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your N2CORE experience.

  • Legal compliance
    To comply with applicable laws and regulations.

  • Communication
    To communicate with you through various channels (e.g., phone, email, chat) in relation to N2CORE services.

3. Cookies and Other Identifiers

To enable our systems to recognize your browser or device and to provide and improve our services, we use cookies and other unique identifiers.

4. How We Share Your Information

We do not sell your personal information. We share customer information only as described below:

  • Third-Party Service Providers
    We employ other companies and individuals to perform functions on our behalf, such as services managed by GloFox. These providers have access to personal information necessary to perform their functions but may not use it for other purposes.

Other than as set out above, you will receive notice when personal information about you may be shared with third parties, and you will have an opportunity to choose not to share that information.

5. Security of Your Information

We design our systems with your security and privacy in mind.

  • We protect the security of your personal information during transmission using encryption protocols and software.

  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.

Our security procedures may require you to verify your identity before we disclose personal information to you.

6. Your Responsibilities

It is important for you to protect against unauthorized access to your password, devices, and applications.

  • Use a unique password for your N2CORE account that is not used for other online accounts.

  • Sign out when using a shared computer.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When changes are made, we will update the “Effective Date” at the top of this page.